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Guarantee not worth the paper it is written on
I bought my 3 gates in 2020 with a 10 year guarantee. Unfortunately the guarantee is not worth the paper it is written on. I contacted the company to advise them that the bolts were coming off one of the gates and needed repairs. After 4 days of following up and receiving no feedback, they then told me that i need to pay an R850 call out charge to fix it as they subcontract the labour. Why was this not stipulated in the guarantee. If you are looking for a reputable company that honors their guarantee, rather look elsewhere.